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We Know Our Products
Hawk Wilwood 15mm DTC-60 Race Brake Pads
|Step 1:||Send us an email with your order info & reason for return: firstname.lastname@example.org|
|Step 2:||Receive return authorization response and instructions via email|
|Step 3:||Pack the product securely in its original packaging with all components|
|Step 4:||Ship the product per instructions. When received, we will issue the refund or ship the exchange|
To submit a price request, visit the applicable product page, and complete the price form via the Price Match button. Once you submit the form, we will review it and typically within minutes, email you a discount code to checkout at that price or better!
Why shop anywhere else? With Rock Bottom Truck's Best Price Guarantee, shop confidently knowing you are receiving the best product, for the best price, with the best service and support.If you find an online retailer listing the same in-stock item at a lower price, including freight costs, Rock Bottom Truck will match or beat that price for you. This pricing policy is not retroactive and the listing retailer must be authorized to ship the order in the United States. Comparison shopping listings do not qualify for our Best Price Guarantee. Listings must be from websites or retailers that directly sell the items. Rock Bottom Truck reserves the right to deny any price request, which may include items that ship LTL, discontinued and/or special order items.
Orders placed by 1 p.m. Central Standard Time are typically processed the same business day. Weekend orders are processed first thing Monday morning. Expected ship dates are best estimates based on past shipping times. They are more than 90% accurate. Should a significant delay in shipping occur, we will notify you by email of the new projected shipping date and provide you with an opportunity to keep your order or cancel it.
In-stock items usually ship in 1-2 business days (weekends and holidays are not considered business days).
Please allow an additional 1 to 5 business days after the shipment date for transit and delivery. You will receive an email with tracking info, so you can follow the shipment along its path to you. Some of the items we sell exceed the size limits for standard ground shipping and must be sent by truck or freight delivery. Please allow additional processing time and 7 to 10 business days for delivery once the item has been shipped. A carrier representative may call you to schedule a convenient time to deliver your item. Someone over the age of 18 may be required to be present to sign for the delivery and ID may be required for verification purposes.
Yes, Rock Bottom Truck is PCI Certified and SSL Secure via GoDaddy SHA-2 and 2048-bit encryption.
Rock Bottom Truck offers a 30 day return and exchange policy. Visit the Refund Policy page in the footer for more information.
Yes! All products are backed by the applicable manufacturer warranty.
Most of the parts we sell are vehicle specific. As such, there is a fitment table in the Description of each product page. Please confirm your vehicle is listed in that table, and be sure to review the product title and further description information to verify fitment. If you have fitment questions, please send us a chat message or email to email@example.com
We provide very quick fulfillment for our customers. As such, your order may not be able to be stopped. However, send us a chat or email to firstname.lastname@example.org, and we will do everything we can to accommodate your request as quickly as possible.
Due to extremely high shipping costs, we are not generally set up to provide service to Alaska or Hawaii. However, by special request, we may be able to accommodate. Please send us an email to email@example.com with your order request details, and we will get back to you with price and availability
We cannot ship to PO Boxes.